Overview
Meta l-utent ma jkunx sodisfatt mill-mod ta' kif l-operatur immaniġġja l-ilment, l-utent jista' jissottometti l-ilment tiegħu/tagħha lill-Awtorità ta' Malta dwar il-Komunikazzjoni (MCA) permezz ta' din il-Complaint Form.
What You'll Get
Il-firxa ta' azzjoni li tista' tieħu l-MCA fil-każ tal-ilmenti tiddependi fuq jekk il-problemi involuti jaqgħux taħt il-qawwiet legali tal-MCA jew le. F'każijiet fejn l-Awtorità ma tistax tintervjeni formalment, l-MCA tipprova tkun il-medjatur bejn l-utent u l-operatur. Jekk ma tirnexxix, l-MCA tissuġġerixxi modi alternattivi billi tirreferi lil min wassal l-ilment għal-post adekwat fejn wieħed jista' jwassal l-ilment tiegħu jew tagħha.
Eligibility
Il-pubbliku ġenerali.
Application Requirements
Imla l-formola onlajn u ibgħatha.
Timeline
[{"Id":"9c75984e-089d-e911-80d5-005056860673","StageName":"Sottomissjoni ta’ Applikazzjoni","StageNumber":1,"AddressName":null,"AddressLine1":"Valletta Waterfront","AddressLine2":"Pinto Wharf","AddressLine3":null,"AddressCity":"Floriana","AddressPostalCode":"FRN 1913","AddressCountry":"Malta","AddressTelephone":"2133 6840","AddressEmail":"info.mca@mca.org.mt","Duration":null},{"Id":"c576984e-089d-e911-80d5-005056860673","StageName":"Iċċekkjar ta’ Applikazzjoni","StageNumber":2,"AddressName":null,"AddressLine1":"Valletta Waterfront","AddressLine2":"Pinto Wharf","AddressLine3":null,"AddressCity":"Floriana","AddressPostalCode":"FRN 1913","AddressCountry":"Malta","AddressTelephone":"2133 6840","AddressEmail":"info.mca@mca.org.mt","Duration":"Jumejn"},{"Id":"1f77984e-089d-e911-80d5-005056860673","StageName":"Provvista tas-Servizz","StageNumber":3,"AddressName":null,"AddressLine1":"Valletta Waterfront","AddressLine2":"Pinto Wharf","AddressLine3":null,"AddressCity":"Floriana","AddressPostalCode":"FRN 1913","AddressCountry":"Malta","AddressTelephone":"2133 6840","AddressEmail":"info.mca@mca.org.mt","Duration":"20 jum"}]
applika
