Overview
This service is aimed for the people who have problems with their Meter.
What you'll get
You will be able to report and go through various steps even to check if you have problems with your meter or not, if you do have a problem with your meter you can report by filling in the e-form.
Eligibility
Any individual can apply and fill in this e-form.
How to apply
- Click the Apply button
- Complete the steps given whether the smart meter is switched on or off, and choose yes or no accordingly.
- If the smart meter is on check what text is being displayed
- If your smart meter is off, check whether your street is affected by ongoing maintenance.
- The last step is to fill in the form and upload the file.
- Click the Submit button
Timeline
Submission of Application
Vetting of Application
5 days
Assessment of Application
5 days
Approval of Application
5 days
Delivery of Application
20 days