Difficulties Outside My Property

Last Updated: Thursday 12 February 2026

Overview

This service allows individuals to report a fault which is outside of their property.

What you'll get

Through this service you will be able to report a fault, select the location upload a photo and submit your personal details.

Eligibility

Anyone can apply / submit this e-form.

How to apply

  • Click the Apply button
  • Enter the type of issue
  • Enter the location that the issue is at
  • Upload a photo of the issue
  • Fill in the form with your details
  • Click the Submit button
     

Timeline

Submission of Application

Vetting of Application

5 days

Assessment of Application

5 days

Approval of Application

5 days

Delivery of Application

20 days

Submit your application

Apply