An account holder may wish to be notified beforehand when a meter reader will visit to read the meter of a garage, store or house that is unoccupied or rarely used.

What you'll get

Ensures that an actual bill is issued regularly instead of uninterrupted estimates which may lead to accumulation of consumption never otherwise billed. It is especially relevant where a premises is not being read via smart metering.


All account holders or their authorised representative can submit this application provided that there are no registered persons inhabiting the premises.

How to apply

Fill in the online form and submit.