Overview
This service lets you file a police report for non-emergency incidents that already happened without going to a police station. It begins with a booked callback through a simple online form (“Request a Callback”), where you choose your preferred contact method and a timeslot. A trained officer then contacts you to take your report remotely.
What you'll get
A scheduled callback via your chosen channel: WhatsApp, Google Meet, Apple FaceTime, Microsoft Teams, or regular voice call.
A live, guided interaction where the officer collects all details and may ask you to email photos/documents if needed.
Your report is compiled and entered into the National Police System, and you receive a Police Report Number and a digital copy.
If investigation is required, your case is referred to the relevant district/unit for follow-up.
Eligibility
Use this service only for non-emergencies—incidents not in progress and with no immediate threat to life or property. For emergencies or ongoing incidents, call 112 immediately.
How to apply
1. Open the File a Remote Report page and select Request/Book Callback.
2. Pick your preferred contact method and an available timeslot.
3. Answer the officer’s questions during the call; email any extra documents/photos if requested.
Documents Required:
Have your Maltese identification card (ID Card) or residency permit, or your passport handy for identity verification during the call.
Any supporting evidence (e.g., photos, receipts, documents), if requested.
Timeline
Submission of Application
1 day
Delivery of Service
1 day
