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2023 Roof Insulation and Double Glazing (Retrofitting) Scheme

The Roof Insulation (retrofitting) and Double Glazing (retrofitting) scheme is administered by the Regulator for Energy and Water Services to encourage the use of systems that reduce the consumption of energy in the domestic sector. This scheme is funded through national funds and applies to private individuals (natural persons) for use on their residential properties and for organisations that are not carrying out an economic activity.
A grant on the purchase of Renewable Energy Systems in the domestic sector – Call 2024/RES

The RES Scheme is administered by the Regulator for Energy and Water Services to further encourage the better use of the renewable energy being generated by the country. This scheme is funded through national funds and applies to private individuals (natural persons) for use on their residential properties, and for organisations that are not carrying out an economic activity, provided that photovoltaic installation should have no active feed-in tariff allocation. If the photovoltaic installation was allocated a feed-in tariff, the
guaranteed period should be expired.
Application - Part A – 2021 PV VO Scheme (3rd Call)

The Photovoltaic scheme for Voluntary Organisations is a scheme that is administered by the Ministry for Energy, Enterprise and Sustainable Development (MESD) to encourage the use of renewable energy equipment on their premises. This scheme is funded through national funds and applies to voluntary organisations that are enrolled and compliant as defined in the Voluntary Organisations Act (Cap. 492).
Application for Connection of New and/or Shifted Street Lighting (Form STL)

Application for the connection of new and/or shifted street lighting
Application for new Electric and/or Water Services

To introduce a new water and/or electricity supply in a premises not already supplied with utilities. There can only be one utility source in a premises and therefore if a supply already exists, the application will not be accepted.
Application for Redress (Form H1)

Account holders are entitled to redress from ARMS Ltd in relation to a previous application for a change in the number of persons on the account, which they believe was unfairly denied. EU citizens may exceptionally apply for redress in cases where no prior application was made, provided that they submit appropriate evidence of their primary residence in Malta at the address which is linked to the account, at the time in question. Once the application is processed the account holder can have a back-dated change in tariff from domestic to residential.
Authorisation of Verification of Pending Dues (Form N)

An account holder can authorise ARMS Ltd to release account details to third parties. It is used by a proxy to collect information relating to any pending dues on a particular account.
Cancellation of Direct Debit Mandate (Form Q)

This application provides the account holder with the possibility of terminating the facility of paying his electricity or water bills by means of direct debit to his bank account. It may be used in case of closure of the bank account or where the account holder is in the process of transferring the account.
Change Billing Tariff (Form R)

This application is used to update the tariff for both water and electricity for an account from residential/domestic to non-residential or vice versa. The applicable tariff is normally determined by the use of the premises and the application carries a declaration on the use being made in the premises.
Change in Number of Persons Residing in a Premises (Form H)

To register a change in the number of persons residing in a premises. These persons will receive a subsidy on water and in the form of eco-reduction on their electricity bills. The utilities are to be informed whenever there is a change in the number of persons so that bills issued after the date of submission reflect the correct number of persons.

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