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The Agen​cy

Massimo Vella

Chief Executive Officer (CEO)

Mr Vella was born in November 1968. He holds a Master of Science in Information Systems Management and a Bachelor of Computer Science from the University of Greenwich respectively.

Having joined the Public Service of Malta in 1989, Mr Vella fulfilled various managerial and technical roles. In 2012 he was appointed as Chief Information Officer spearheading projects such as simplification initiatives and strategic applications across numerous ministries. He contributed in areas such as myHealth, Electronic Exchange of Social Security Information, mServices, Digital Tourism Platform – CONvErGE (ERDF 2.035) project, Government Modern Workplace Initiative and Digitisation.

Mr. Vella has also contributed as working group member to the attainment of various inter-ministerial initiatives such as the Mapping Tomorrow Strategy, Social Media Policy, National Cyber Security Strategy, Tallinn Declaration and Online Services Take-up Strategy.

Mr. Vella was appointed Chief Executive Officer of servizz.gov in August 2020.

Kap Eżekuttiv (CEO) 

Andre Arciola

Head (Standards & Operations)

Mr Arciola was born in 1982. He studied at the University of Malta, from where he ob-tained a postgraduate qualification in Tourism Studies and a Masters qualification in Management.

He spent his first ten years of his career in the Quality and Training section at the Malta Tourism Authority where he focused on the development of quality and training schemes for the tourism industry.

He joined the agency in May 2018. One year and a half later he was appointed as servizz.gov’s Head of Quality and Training.

In his free time, Mr Arciola is a sports enthusiast. He has served as a football referee for several years, as well as an Assistant Director within the Malta Football Association’s Refereeing Department.

Head (Standards and Operations) 

Lincoln Grixti

Head (ICT & Branding)

Mr Grixti was born in February 1986. He holds a Masters Degree of Science in Advanced Computer Science from the University of Liverpool as well as a Bachelor of Science in Information Technology with Computer Science and Artificial Intelligence focus from the University of Malta.

An all round tech expert with over 15 years experience in the private industry, Mr Grixti has brought conceptual ideas to life. His professional experiences include managing and building technical teams and designing technology stack of a multitude of local and multi-national start-up companies, varying in sectors from tourism, gaming, insur-ance and e-commerce.

In December 2019, Mr Grixti was appointed Head of ICT and Data at servizz.gov where he is responsible for the technologies needed to reach the citizens on all of their channels, as well as project management and supervision of projects across the whole of the public administration.

Head (ICT and Branding) 

Henry Cipriott

Head (Corporate & Training)

Mr Cipriott was born in November 1984. He holds a Masters Degree in Human Resources Management and Training from University of Leicester and a Bachelor’s Degree in Social Policy from University of Malta.

He is a human resources professional with over 10 years of responsible experience in administration and people management in the public sector arena. His professional experiences include development of operating procedures and policies, employment law compliance, strategic human resource planning, employee benefits, work-life balance measures, payroll management, employee well-being, performance management, employee relations, and training and development.

In December 2019 Mr Cipriott was appointed Head (Corporate Services) at servizz.gov, where he is responsible, together with his team, for the Agency’s corporate issues ensuring the most effective and efficient use of human and financial resources.

Head (Corporate and Training) 

Dominic Mintoff

Head (Digitalisation & Quality)

Mr Mintoff graduated in engineering from the University of Malta in 1986 and is currently furthering his studies leading to a Master of Science in Lean Enterprise.

Having built an extensive career within the manufacturing sector with multi-national companies, Mr Mintoff brings years of experience to the public service. He has held several managerial posts both in Malta and abroad. Between 2002 and 2017 he served as a General Manager of a German company based in Malta.

Mr Mintoff was appointed Head of the Digitalisation Department at servizz.gov in October 2020 where he is responsible for coordinating the shaping of the future of public services in collaboration with key stakeholders.

Head (Digitalisation and Quality)