Overview
Account holders are entitled to redress from ARMS Ltd in relation to a previous application for a change in the number of persons on the account, which they believe was unfairly denied. EU citizens may exceptionally apply for redress in cases where no prior application was made, provided that they submit appropriate evidence of their primary residence in Malta at the address which is linked to the account, at the time in question. Once the application is processed the account holder can have a back-dated change in tariff from domestic to residential.
What You'll Get
This application, once processed may entitle the account holder to a back-dated change in tariff from domestic to residential. ARMS Ltd will investigate each claim and will verify each document submitted by applicants to verify if the account holder is entitled to redress.
Eligibility
All account holders who believe that they are entitled to redress including EU citizens.
Application Requirements
Fill in the online form and submit.
Timeline
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